Terms & Conditions

Last Updated: July 2026 | Version: 4.0

Welcome to 5MinHelp. By accessing or using our website, customer mobile app, or service partner app, you agree to be bound by these Terms and Conditions.

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1. Platform Overview

5MinHelp operates an on-demand hyper-local home service dispatch platform connecting customers with background-verified independent service partners in under 5 minutes.

2. User Accounts & Responsibilities

• Customers must provide accurate contact and location information when requesting services.
• Service partners must maintain valid identity credentials, complete Aadhaar KYC verification, and deliver professional services.

3. Bookings, Payments & Pricing

• Service rates are displayed transparently prior to job confirmation.
• Payments are processed via UPI, Bank Card, Net Banking, or Cash on Completion.
• 5MinHelp does not charge hidden lead fees.

4. Platform Safety & Code of Conduct

Zero tolerance for misconduct, harassment, or unsafe practices. Accounts violating safety standards will be permanently suspended.