Privacy Policy

Last updated: July 8, 2026

1. Introduction

Welcome to 5MinHelp ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@5minhelp.in.

This Privacy Policy applies to all information collected through our website (https://5minhelp.in), mobile applications (5MinHelp Customer & 5MinHelp Worker), and/or any related services, sales, marketing, or events.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when registering on the App or Website, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

The personal information we collect depends on the context of your interactions with us and the choices you make, and may include: Name, Email Address, Phone Number, Password, Billing/Delivery Addresses, and ID verification documents (for Worker registration).

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes, including:

  • To facilitate account creation and logon process.
  • To deliver services, routing local workers via live GPS coordinates.
  • To send administrative information, updates, and marketing communications.
  • To protect our services and user safety (OTP verification, fraud prevention).
  • To process payments and manage transactions.

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services (sharing Customer location with matched Workers), to protect your rights, or to fulfill business obligations. We do not sell or lease your personal information to third parties.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

6. Contact Us

If you have questions or comments about this policy, you may email us at support@5minhelp.in or contact us by post at:

5MinHelp Technologies Pvt. Ltd.
Assam, India